Point-of-care molecular results in 25 minutes

Bring the unparalleled combination of accuracy, speed, and innovation of the Cue® Integrated Care Platform to your healthcare organization and patients.

CONTACT USBuy Cue Now
A woman smiles and holds an iPad as a male healthcare professional looks at her smiling

Test with Cue

Faster results. Better care.

Our molecular tests integrate science and simplicity to deliver fast, accurate detection you can rely on for better healthcare.

COVID-19 TestMpox (Monkeypox) Test
Cue Readers with a Cue Test Cartridge inserted into each of them sit next to a smartphone and computer screen with the Cue Health App open
A circle that says 99% accuracy inside of it

99% Accurate

When compared to lab-based PCR testing.

A framed illustration of a COVID-19 molecule

Easy to use

Ready for immediate use with minimal preparation time or training.

An illustration of a health insurance card

CPT coding

Use existing CPT codes available here.

An illustration of Cue's intuitive dashboard showing charts and data

Future Compatibility

Scalable with future care offerings, including a wide range of tests.

Please confirm with your organization regarding accurate CPT coding.

The Cue® Integrated Care Platform

How it works

The streamlined Cue system is designed to provide you with the accuracy and speed you need to treat patients in real-time — all from a portable device that fits in the palm of your hand.

Two hands hold a Cue COVID-19 Test Cartridge, a Cue Reader and smartphone with the Cue Health App open on the screen and a stethoscope sit nearby

Innovative Technology

Cue Reader

Efficient and intelligent, the rechargeable Cue Reader swiftly processes tests and communicates the results to the Cue Health App via Bluetooth®. Up to six Readers can be connected to the Cue Health App at one time for increased testing capacity.

A Cue Reader has a Cue COVID-19 Test Cartridge inserted into it

Advanced chemistry

Lab-quality testing made easy

Our sample-specific, single use tests are designed to deliver complex chemistry simply and safely. Each cartridge comes ready for testing and there’s no mixing required.

A Cue COVID-19 Test cartridge
A Cue COVID-19 Test cartridge and a Cue Wand
A woman holds her smartphone, which has the Cue Health App open and shows a negative COVID-19 test result

Intuitive Dashboard

More than just a test

Cue’s Dashboard and App work together to help you manage patient or employee profiles, communicate results, analyze trends, and comply with reporting.

Two hands are typing on a laptop, which shows test results and a Cue Reader with a Cue Cartridge inserted into it and smartphone with the Cue Health App open on the screen sit nearby

Future Tests and Services

A holistic approach to health

Designed as a complete diagnostic system, Cue’s future care offerings feature a wide range of tests and services including respiratory health, sexual health, women’s health, and overall wellness — all compatible with the Cue Reader.

11 Cue Test Cartridges in a row, in various colors
A hand holds a smartphone displaying cardiometabolic test results open on the Cue Health App

A scalable model for modern healthcare

Whether you’re running a large healthcare network or an intimate family practice, Cue streamlines your ability to deliver value-based care with fast, highly accurate test results on demand.

An illustration of data charts and lines

Automated Data Reporting

Streamlined and compliant data reporting you can rely on.

An Illustration of two squares leading up to a circle

Minimal Training

Easy-to-use system requires no formal training and minimal set up.

An illustration of two arrows forming a circle

High-Efficiency Testing

Fast test processing and the ability to run multiple tests simultaneously.

An illsutation of a hand holding a test tube

No Calibration or Servicing

Easy to maintain system with no downtime needed for calibration or servicing.

An illustration of the Cue Reader

Portable & Compact

Minimal footprint, easily transported for remote or offsite use.

An illustration of three arrows pointing upward

Scalable Model

Low price of entry and easily scalable within an organization or across a network.

An illustration of a laptop open with the Cue Health logo on the screen

Intuitive Dashboard

Access valuable insights and management tools, including API integration with existing EHR/EMR systems.

An illustration of the Cue reader next to a Cue Test Cartridge and Cue Wand

Future Tests

Fully compatible with future Cue tests.

Interested in bringing Cue to your organization?

Connect with our team to discuss the right solution for your healthcare organization or request a demo of our technology.

Shop our full line of products

Already know exactly what you want or just need to restock on a few essentials? Our self-serve online store is always open.

Contact us

Get Cue through your trusted distributor

A woman smiles and holds an iPad as a male healthcare professional looks at her smiling

Streamline information

A dashboard that works for you

The Cue Dashboard empowers you with valuable insights and management capabilities, including analytics, reporting solutions, and API integrations with existing EHR/EMR systems.

With several tiers of service, our team can help you find the right solution for your organization. To learn more or purchase the Cue Dashboard, please contact us directly — the Dashboard is not currently included with online orders.

Contact us

Trusted by

Memorial Hermann logo

Cue’s COVID-19 Test

Accurate diagnosis is critical to reducing risk of COVID-19 related hospitalization

Discover how Cue® empowers you to treat patients within the critical timeframe.

How Cue compares to other COVID‑19 tests

Cue has the accuracy and early detection benefits of lab-testing and the convenience of a rapid antigen test.

Cue’s molecular test (NAAT)
RT-PCR
lab test
Rapid
antigen test
Time to results
20 minutes
1 - 3 days
15 - 30 minutes
Average accuracy
99.4%4
96.5% - 100%2
73.5%3
Overall sensitivity
100%4
100%2
50-77%5
Sensitivity for symptomatic cases
96.4%1
Not available
80%5
Sensitivity for asymptomatic cases
99.4%4
Not available
50%5
Need to transport sample
no
yes
no
Confirmatory test recommended for negative result
no
no
yes
Data reporting
yes
yes
no

Percent accuracy and sensitivity are estimates based on published information. Individual test performance depends on several factors, including viral load (strength of infection based on time since initial infection or exposure), testing conditions, and vaccination status of individual).

  1. Based on Cue COVID-19 Test for Home and OTC Use EUA Instructions for Use.
  2. Range based on competitor Rt-PCR Assay Instructions for Use Claims.
  3. Based on competitor Antigen Assay Instructions for Use Claims.
  4. Based on FH Health Inc. Poster “Performance of the Cue COVID-19 Test: prospective clinical verification and operational insights from a multi-centre clinic service delivery model”.
  5. Based on JAMA Internal Medicine “Comparison of Home Antigen Testing With RT-PCR and Viral Culture During the Course of SARS-CoV-2 Infection”.

Behind the science

Research studies

The accuracy and efficacy of Cue’s diagnostic capabilities have been put to the test by some of the most reputable researchers in the industry.

Mayo Clinic conducted an independent study of Cue’s COVID-19 test in a point-of-care setting,

comparing the accuracy of results with lab-based PCR tests.

97.8% of Cue’s results matched those of the PCR tests in the Mayo Clinic study.

Click below to explore the study in more depth.

Access Full Mayo Clinic study

Proven results at point‑of‑care

Retail Pharmacy

Albertsons logo

Albertsons implements a nationwide COVID-19 testing program with Cue.

Learn more

Frequently Asked Questions

The Cue COVID-19 Test for CLIA Certified Healthcare Providers and Laboratories (Cue COVID-19 Test) is streamlined, easy-to-use, and doesn’t require any specific training to operate.

The Cue COVID-19 Test is authorized for use in point-of-care settings by laboratories or other organizations certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA), 42 U.S.C. §263a and meets the requirements to perform high, moderate, or waived complexity tests. The test is also authorized for use in patient care settings operating under a CLIA Certificate of Waiver, Certificate of Compliance, or Certificate of Accreditation.

For directions, conditions of authorization, precautions, and additional information, please see the Cue COVID-19 Test Instructions For Use (IFU).

As of January 15, 2022, private insurance companies in the United States are required to reimburse their members for COVID-19 tests, per a federal requirement.

Methods and amounts of reimbursement vary by payor, and we encourage you to check with specific payors about their policies regarding reimbursement.

Some providers use 87635 as the CPT code for reimbursement: Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]).

The coding information contained here is for informational purposes only and is not a guarantee of coverage or reimbursement for any product or service. We recommend you consult with our CPT code advisors for guidance.

Cue COVID-19 Test for CLIA Certified Healthcare Providers and Laboratories

The U.S. Food and Drug Administration (FDA) granted Emergency Use Authorization (EUA) for the Cue COVID-19 Test for Professional Use. The Cue COVID-19 Test may be used to test symptomatic and asymptomatic individuals for the detection of nucleic acid from SARS-CoV-2. Testing may be performed by CLIA certified laboratories or at the point-of-care (POC), i.e., in patient care settings, operating under a CLIA Certificate of Waiver, Certificate of Compliance, or Certificate of Accreditation.

The Cue COVID-19 Test for Home and Over The Counter (OTC) Use

The FDA granted the Cue COVID-19 Test Emergency Use Authorization (EUA) for Home and Over The Counter (OTC) Use for the detection of nucleic acid from SARS-CoV-2 in symptomatic and asymptomatic individuals, ages 2 years and older. Tests may be purchased without a prescription and self-administered by adults or administered on minors with adult assistance.

- Authorized Laboratories using the Cue COVID-19 Test must include all authorized fact sheets along with test result reports. Under exigent circumstances, other appropriate methods for disseminating these Fact Sheets may be used, which may include mass media.

- Authorized Laboratories must follow Cue’s COVID-19 Test Instructions For Use. Deviations from the authorized procedures, including authorized clinical specimen types and authorized control materials required to use the Cue COVID-19 Test, are not permitted.

- Authorized Laboratories that receive the Cue COVID-19 Test must notify the relevant public health authorities of their intent to run the product prior to initiating testing.

- Authorized Laboratories using the Cue COVID-19 Test must have a process in place for reporting test results to healthcare providers and relevant public health authorities, as appropriate.

- Authorized Laboratories must collect information on the performance of the Cue COVID-19 Test and report to DMD/OHT7-OIR/OPEQ/CDRH (via email: CDRH-EUAReporting@fda.hhs.gov) and Cue Health Inc. Technical Support (support@cuehealth.com) any suspected occurrence of false positive or false negative results and significant deviations from the established performance characteristics of the Cue COVID-19 Test of which they become aware.

- All operators using the Cue COVID-19 Test must be able to perform and interpret the test results, use appropriate personal protective equipment, and use the product in accordance with the authorized labeling.

- Authorized Laboratories using the Cue COVID-19 Test must ensure that any records associated with this EUA are maintained until otherwise notified by the FDA. Such records will be made available to the FDA for inspection upon request.

The reimbursement CPT code for Cue’s COVID-19 Test is: 87635 — Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome Coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19])

The coding information contained here is for informational purposes only, and is not a guarantee of coverage or reimbursement for any product or service.

Downloadable resources

An illustration of a piece of paper

COVID-19 Test Fact Sheet for Healthcare Professionals

Download
An illustration of an open book

COVID-19 Test Instructions For Use (IFU)

Download
An illustration of an open book

Mpox Test Instructions For Use (IFU)

Download
A framed illustration of a COVID-19 molecule

COVID-19 Test Quick Reference Instructions

Download
An illustration of a letter going into an envelope

COVID-19 Test FDA EUA Letter

Download
An illustration of a letter going into an envelope

Mpox Test FDA EUA Letter

Download

The Cue COVID-19 Test and the Cue Mpox (Monkeypox) Molecular Test have not been FDA cleared or approved, but have been authorized for emergency use by FDA under EUAs. These products have been authorized only for the detection of nucleic acid from SARS-CoV-2 or monkeypox virus, respectively, not for any other viruses or pathogens. The emergency use of these products is only authorized for the duration of the declarations that circumstances exist justifying the authorization of emergency use of in vitro diagnostics for detection and/or diagnosis of infection with COVID-19 or the monkeypox virus, including in vitro diagnostics that detect and/or diagnose infection with non-variola Orthopoxvirus, under Section 564(b)(1) of the Federal Food, Drug, and Cosmetic Act, 21 U.S.C. § 360bbb3(b)(1), unless the relevant declaration is terminated or authorization is revoked sooner.

This document may depict certain future planned care offerings which are subject to completion of development and/or may require regulatory authorization, clearance, or approval before they can be commercialized. For products and other disclaimers, visit cuehealth.com/docs.